Last Updated: May 18, 2022

These are the contractual terms between Users and the Work in Field.
Information how we collect, use, and disclose User’s information.
Payment terms related to provision of our commercial services.


(Last Updated: May 18, 2018)

Privacy policy

Our privacy commitment

We take privacy very seriously. Being an EU-based company, we must comply with the EU general data protection regulation (the „GDPR“) when processing the personal data. We provide our Services either directly to natural person end-users or to our business clients in which case we process personal data about their employees or users. We regard all natural person users of our Services data subjects according to the GDPR.

Contact us

If you have any questions concerning how we process your personal data, you can contact us at . All privacy enquiries sent to us are received and reviewed by our data protection officer (‘DPO’) appointed to serve as a contact point for you.

Why do we process your personal data?

Generally, we need to process your personal data in order to:

  • provide the Services;
  • meet our legal or contractual obligations;

In particular, we process your personal data for the following purposes:

Purpose Legal basis
Provision of the Services Performance of contract pursuant to the Art. 6(1)(b) of the GDPR
Development, improvement & testing Legitimate interest pursuant to the Art. 6(1)(f) of the GDPR
Direct marketing communications (newsletter & push notifications) Consent pursuant to the Art. 6(1)(a) of the GDPR or similar products or services
Marketing analytics Legitimate interest pursuant to the Art. 6(1)(f) of the GDPR
Statistics Article 89 of the GDPR
Maintaining social media profiles Legitimate interest pursuant to the Art. 6(1)(f) of the GDPR
Billing, Tax & Accounting Compliance with legal obligations pursuant to the Art. 6(1)(c) of the GDPR
Security of personal data Compliance with legal obligation the Art. 6(1)(c) of the GDPR
Handling user requests Compliance with legal obligation the Art. 6(1)(c) of the GDPR
Legal enforcement Legitimate interest pursuant to the Art. 6(1)(f) of the GDPR

What do these purposes mean?

Provision of the Services

Every time you download any Vezma application whether through Google Play, iTunes, or other stores, you agree to and conclude with us the End-User-Licence-Agreement which represents a contract concluded between us (“EULA”). According to EULA, we are obliged to provide you with the Services which correspond to the specific functionality of the particular application and your in-product purchases. Any processing which is necessary to perform our obligations from the EULA as explained above is regarded a separate purpose of processing and is not subject to a separate data subject consent. For example, this includes:

  • Ensuring the basic functionality and additional functionality of the application (add-ons, features);
  • User registration and administration of the user accounts (user login);
  • Customer pre-contractual relationship management;
  • Handling orders and purchases via app or e-shop;
  • Recommendations for better user experience;
  • Customer support; or
  • Communication of service information to user.

Development, improvement & testing

As a software developer we need to be able to continuously develop, improve, maintain and test our software products which we regard our own legitimate interest. This typically includes:

  • Removal of bugs and other software faults or errors;
  • Development of new application updates, versions or functionalities (features);
  • General analysis of application;
  • Analysis of user trends within the application including general user profiling based on that;
  • Accuracy analysis (location, speed, direction or other values);
  • Customer polls focused on improvement of the Services;
  • Customer feedback on design and user experience;
  • Testing on the production copies of partially anonymized data.

Direct marketing communications (newsletter & push notifications)

We do not send-out direct marketing communication to everyone. If you receive a direct marketing message from us it’s either because you have previously granted us a specific direct marketing consent or because we have obtained your email within the process of providing you with our Services and the message relates to a similar product or service. Irrespective of that, you can always opt-out from receiving any further direct marketing communication and/or object to processing of your personal data for direct marketing purposes as explained below.

Marketing analytics

We regard our marketing analytics a distinct purpose of processing personal data from sending out direct marketing communications. Some of the below activities might not necessarily involve processing of personal data. However, we would like to be transparent about the processing activities we undertake (with data generally) and would like to give our users full control over marketing related processing of personal data, as explained here. All of the below activities do correspond with our legitimate interest of better understanding our customers, customer trends and expectations when providing or offering our Services. For example, marketing analytics may include:

  • General analysis of user behavior for better marketing strategies, decision or more personalized targeted advertising;
  • Targeted advertising of Vezma products or services for example via Facebook App Install ads, Google AdWords, PayPerClick and similar tools;
  • Performance analysis of different marketing campaigns (e.g. Exponea, Google Analytics);
  • Cross-device linking (pairing of data about different devices of the same user);
  • User segmentation for more personalized direct marketing communication (if conditions for direct marketing communications are met).


We keep various anonymous or aggregated statistics based on which one cannot identify an individual. For example, we might keep statistics about how many users are using our applications or what is the average usage time of our applications. Although these statistics are made by conversion or analysis of real personal data, the statistic findings or results are not personal data.

Maintaining social media profiles

We maintain several business profiles on social media platforms where you can interact or communicate with us. By doing so, we are pursuing our legitimate interest: increasing company/brand awareness in online environment. We might process your personal data via our social media profiles when you write to us, comment, like or share our posts. Your provision of personal data via social media to us is voluntary. Please read relevant privacy policies to better understand processing of your personal data by providers of social media platforms. We only have a typical admin control over the personal data processed by us via our own company profiles. We assume that by using these social media platforms, you understand that your personal data might be processed for other purposes and that your personal data might by transferred to other third countries and third parties by providers of social media platforms. You can currently find us on Facebook, Linkedin, Twitter, Instagram, Pinterest, Youtube, Stack Overflow, Github, Tumblr, Dribble and Behance.

Billing, Tax & Accounting

When you purchase any paid add-on, feature or application from us, we must process your personal data in line with the applicable billing, tax and accounting legislation. Invoices and invoicing documentation might include your personal data. However, we are obliged to process, keep and store such data for statutory periods in order to be compliant with local law. Specific provisions of billing, tax and accounting legislation might vary across different jurisdictions.

Security of personal data

We are obliged to adopt measures to ensure appropriate level of personal data security. Although these measures are not primarily directed for processing of personal data (which is rather a by-product of their purpose), processing of your personal data to some necessary extent might be needed in order for these measures to be implemented (for example encryption, pseudonymization, logging, backups, crash reporting, breach/incident reporting, security investigations and documentations, access control, harmful content detection, etc.).

Handling user requests

Every time we are legally required to handle your requests, we must necessarily process your personal data. For example, when you approach us with request based on your data subject rights stemming from GDPR, we must process your personal data in order to comply with GDPR requirements.

Legal enforcement

From time to time, we might need to pursue a legal claim, ask for compensation or off-court settlement, keep evidence for potential dispute, manage legal contracts, request legal advice from external advisors, report illegal activity to law enforcement authorities or otherwise protect our legitimate legal interests (i.e. enforcing our legal rights). Although these activities do not automatically involve processing of personal data about our users (which happens very rarely), we would like to be transparent about such purpose of processing in case it does.

By virtue of this privacy policy, all of the above purposes are determined by us generally against all users of our Services from the moment of their collection despite the fact that the actual processing operation or purpose might not be relevant to every individual in every case. From this reason, we do not regard these as “other” purposes pursuant to Art. 6(4) of the GDPR which would require us to inform you about such purposes once they become relevant in future.

How do we collect your personal data?

Generally, we collect your personal data directly from you (source), for example when you decide to download our app, make a purchase, register your account, fill-out marketing consent form, contact us or otherwise use our Services. Provision of personal data to us by you might happen directly, for example by filling-out registration, order or consent form but might also happen indirectly for example by using our apps which need to collect data in order to operate and in order to provide you with the Services requested. For example, when using our GPS mileage app, we must collect your precise location, speed and bearings. Provision of personal data by you is voluntary or presents either a requirement to enter into a contract or a contractual requirement (EULA). Certain processing of personal data might be required by law or required by us in order to pursue our own legitimate interests, as explained above. However, if you decide not to provide us your personal data in the first place, these additional statutory or legitimate interest provisions of data should not happen.

Who are recipients of your personal data?

We take the confidentiality of your personal data very seriously and have policies in place to ensure that your data is only shared with authorized personnel or a verified third party. Our employees might have access to your personal data on a strictly need-to-know basis typically governed and limited by function, role and department of the particular employee. We also use sub-contractors to support us in providing the Services who might process personal data for us. We ensure that selection of our sub-contractors and any processing of personal data by them is compliant with the GDPR. Categories of recipients of your personal data are:

  • Hosting or cloud services providers;
  • Billing providers
  • Marketing and analytics software service providers;
  • Social media platform operators;
  • Authorized personnel of the above.

What countries do we transfer your personal data to?

By default, we seek not to transfer your personal data outside the EU and/or European Economic Area where not necessary. However, some of our sub-contractors or the above-mentioned recipients of personal data might be based or their servers might be located in the United States of America (U.S.). As such, US is regarded a third party not ensuring adequate level of protection. However, companies certified under the EU-US Privacy Shield mechanism according to the EU Commision (Text of the Commission’s EU-US Privacy Shield Decision) are regarded as ensuring adequate level of protection. Any transfer of personal data outside the European Economic Area is done by us only under strict compliance with the GDPR. We ensure the third-party recipients are either certified under the EU-US Privacy Shield, concluded EU model clauses with us or follow equivalent safeguards in place.

Third Party Providers

We use these service providers

Service Purpose Data Country of processing
Microsot Azure, Inc. Infrastructure as a service User identity data, GPS location data Ireland
Zendesk Customer service software Email, customer requests USA
Recurly Billing Payment data USA
SendGrid Email service Email data USA

How long we store your personal data?

We must not and we do not want to store your personal data for longer than necessary for the given purpose of processing. Due to this legal requirement but also due to technical and financial aspects of data storage we actively delete data where no longer necessary. In general, storage periods of the following purposes are linked to active usage of our apps and the actual data on our product servers at the given time:

  • Provision of the Services
  • Development, improvement & testing
  • Marketing analytics
  • Statistics
  • Security of personal data

This means (in general) that if you stop using our app, we stop processing your personal data for the above purposes of processing. If you uninstall our app, we delete personal data collected by the app. However, depending on the circumstances we delete some data sooner or later than that, for example:

  • Data used for application improvement after 3 months
  • Security and system logs after 1 year
  • Back-ups for security purposes after 3 years

As regards the purpose of direct marketing communications (newsletter & push notifications), the storage period generally lasts until you revoke your consent (opt-out) or object against direct marketing.

As regards Billing, Tax & Accounting purposes the retention period are governed by local law and depending on the type of information or document in which billing personal data might be included the storage period is 10 years.

It stems from the nature of social media profiles that we do not actively delete the history of our profiles, but you are free do so or request us to do so at any time. We delete old private messages via social media once every 3 years.

As regards handling user requests and legal enforcement, we might keep your personal data if we believe it might be necessary for us in court, criminal or administrative proceedings in the future. General limitation period under Slovak law is 3 years.

What rights do you have?

You have right to object to any processing that is based on legitimate interest including to profiling based on such legitimate interest pursuant to the Article 21 GDPR.

We rely on legitimate interest for purposes of Development, improvement & testing, Marketing analytics, Maintaining social media profiles and Legal enforcement.

You also have a right to object to any direct marketing processing of your personal data including profiling.


If we process your personal data, you have so-called data subject rights under the Article 15 to 22 of the GDPR. Among others, you have right to request access to your personal data, rectification or erasure of personal data or restriction of processing or right to object to processing as well as the right to data portability. However, these are not absolute rights and they only exist if the relevant conditions are met. For example, right for erasure does not apply in case when such personal data is required for compliance with legal obligation (Billing, Tax & Accounting) or for the establishment, exercise or defence of legal claims (Legal enforcement). Please contact us at if you have a general query about your data subject rights.

You have a right to lodge a complaint related to personal data to the relevant data protection supervisory authority. Please note that our lead data protection authority is the Office for Protection of Personal Data of the Slovak Republic.

If you are not sure about whether we process your personal data, you can request our confirmation by reference to the right of access under the Art. 15(1) of the GDPR. If we do process your personal data you can request the following information:

  • the purposes of the processing;
  • the categories of personal data concerned;
  • the recipients or categories of recipient to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
  • where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  • the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing;
  • the right to lodge a complaint with a supervisory authority;
  • where the personal data are not collected from the data subject, any available information as to their source;
  • the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

Please note, that if you use our apps, most of the above information is already included in this privacy policy. You have also right to request copy of your personal data pursuant to the Art. 15(3) of the GDPR. You have right to request some of your personal data in a structured, commonly used and machine-readable format provided that the conditions for data portability under Art. 20 of the GDPR are met. These conditions might be met where the legal basis for processing is your consent or performance of contract (provision of the Services, newsletters and consumer contest) where you provide the personal data to us.

When we process your personal data based on your consent, you can always revoke your consent at any time. You can always use our general contact details for revoking consent or objecting to processing. In case of email newsletters, you will find opt-out button at the bottom of every direct marketing email.

If you feel that we are processing incorrect personal data about you given the purpose and circumstances and you cannot change such personal data via functionality of the app, account or website, you can request rectification of incorrect or incomplete personal data using the below supplementary statement (all information is voluntary) and/or our general contact details:

Supplementary statement for rectification of personal data

Your name and surname:
Account email:
Type of service used: Please indicate what application, website or service your request relates to
Nature of your rectification: Please explain whether you would like to request correction of incorrect or completion of incomplete personal data
Context of your rectification request: Please explain us why you believe we are processing incorrect or incomplete data
Rectification: Please express the correction or completion of the particular personal data you are requesting


This supplementary statement for rectification can be send to


When processing your personal data, operating our websites or generally providing or supporting our Services we may use cookies and similar technologies. Specifically, we use these technologies for Direct marketing communications (newsletter & push notifications) and Marketing analytics. You have a control about the use of cookies via setting of your internet browser, where you can disable cookies at any time.

Changes to this privacy policy

We may change this privacy policy from time to time by posting the most current privacy policy and its effective date on our website. In case we change this privacy policy substantially, we may bring such changes to your attention by explicit notice in our apps, on our websites or by email.


(Last Updated: January 15, 2018)

These terms of service (“Terms”) govern your access to and use of the Work in Field website, products, software and service (collectively, the “Service”) whether free or provided on a subscription basis. For purposes of this Agreement “Work in Field, us or we” refers to Work in Field s.r.o. and “you” shall mean either you as an individual or the business, government entity, or entities on whose behalf you are accepting this Terms.

The Agreement Between You And Work in Field

By registering or using the Service and accepting this Terms, you agree that you are accepting this Terms on behalf of yourself and any of your Team members that are linked to your Account, and that you are solely responsible and liable for any non-compliance. You further represent that you are authorized to accept these terms and conditions. If you cannot accept this Agreement, please do not use the Service.

Work in Field reserves the right to modify the Terms at any time without notice to you. Any changes will be effective immediately upon posting the revised version. Your use of this Service constitutes your agreement to all such terms, conditions, and notices.


The Service is licensed, not sold, to You under these Terms. If you receive Software from us such as the mobile application that You install on your mobile device (“Software”), its use is governed in one of two ways: If you’re presented with license terms that you must accept in order to use the Software, those terms apply; if no license is presented to you, these Terms apply. Your license is automatically revoked if you violate these Legal Terms.

Software – Work in Field hereby grants you limited, non-exclusive, non-transferable, non-sub-licensable, revocable “Free of charge” perpetual license to use the Software subject to these Terms.

Server – All features accessible to you after successful Registration (“Server”) are licensed to you under subscription license Plans. Work in Field hereby grants you limited, non-exclusive, non-transferable, non-sub-licensable, revocable license to use the Server subject to all Legal Terms.

Work in Field shall have a royalty-free, worldwide, transferable, sub-licensable, irrevocable, and perpetual license to incorporate into the Service or otherwise use any suggestions, enhancement requests, recommendations or other feedback we receive from you.

Service Available “AS-IS”

You understand that our service is provided “AS IS”, at your own risk, without WARRANTY OF ANY KIND. Work in Field does not warrant that the the service will be uninterrupted, timely, error-free or completely secure. You acknowledge and agree that Work in Field is dependent on the performance of the third parties and therefore Work in Field is in no way responsible for:

(A) the quality, reliability, speed and/or availability of the Internet Services that you need to access our Service
(B) the GPS signal quality, reliability and/or availability
(C) hosting services
(D) accuracy of the mileage, altitude, speed and other data calculated based on your device GPS data
(E) the installation, operation, quality of transmission, cost, or maintenance of any mobile devices or equipment required to utilize the Services
(F) any external legal issues or requirements that you may come under when using the Service

Account Security

You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account including activities of your team members that you have invited. You agree to notify Work in Field immediately of any unauthorized use of your account or any other breach of security. Work in Field may suspend access to your account, or close your account, with or without notice according to these Terms if you:

(A) provide any information that is false, inaccurate, out of date, or incomplete
(B) breach or violate any of these Legal Terms
(c) do not pay subscription fees or other sums due

Use of Communication Services

The Service may contain e-mail services, bulletin board services, chat areas, news groups, forums, communities, calendars and/or other message or communication facilities designed to enable you to communicate with others (collectively „Communication Services“). By way of example, and not as a limitation, you agree that when using the Communication Services or the website, you will not violate any applicable laws or regulations.

Work in Field has no obligation to monitor the Communication Services. However, Work in Field reserves the right to review materials posted to the Communication Services and to remove and/or edit any materials in its sole discretion. Work in Field reserves the right to terminate your access to any or all of the Communication Services at any time, without notice, for any reason whatsoever. Work in Field reserves the right at all times to disclose any information as Work in Field deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Work in Field’s sole discretion.

Data Protection

Work in Field needs to collect, process, store and use your GPS data to the extent that is needed for enabling you to use the Service. You agree to the collection, processing, storage of your GPS location data by Work in Field service and that Work in Field will make the data available to third parties that Work in Field uses for provision of the Service (f.e. cloud services). By using the Work in Field service, you agree that your personal information and GPS data might be transferred and processed outside your home country.

You may revoke your consent regarding collection, processing, storage of your location data by Work in Field at any time. You acknowledge that as a result Work in Field might not be able to provide the Service to you anymore. The revocation will not impact your due payment duties.

Acceptable Use Policy

You are independently responsible for complying with all applicable laws in all of your actions related to your use of Service. You agree to use the Service:

(A) not violating any law, statute, ordinance or regulation considerately
(B) not excessively use Service so your usage will not disproportionately affect the quality, capacity, performance of Service delivered to others
(C) violate the privacy of others, or to defame others
(D) not exploit the the Service commercially for example: license, sub-license, sell, rent, resell, transfer, assign, distribute
(E) make Service available to any third party without the prior written consent of Work in Field
(F) modify or make derivative works, reverse engineer or otherwise discover the source code of any software making up the service
(G) access the Service in order to build a competitive product or service


You agree to indemnify, defend and hold Work in Field, and its subsidiaries, affiliates, officers, agents, co-branders, partners, contractors and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your Submissions, your use of the Service, including any use by your end-users, your violation of the Legal Terms, or your violation of any rights of another.

Term and Termination

Unless terminated by the Work in Field, this agreement will remain in full force and effect while you use any of the Services. You may terminate this agreement at any time by canceling your Account. We can terminate this agreement at any time, particularly if you violate any provision of this agreement or when we file for bankruptcy. 

Miscellaneous Legal Terms

These Terms of Use, Privacy Policy and Payment Terms (“Legal Terms or Terms”) constitute the entire and exclusive agreement between you and Work in Field with respect to the Services. Work in Field spol s.r.o („Work in Field“) is a limited liability company incorporated under Slovak law, having its registered address in European Union – Grosslingova 54, 811 07 Bratislava, Slovak Republic. Work in Field makes this Service available to you. Services are rendered to you under and in accordance with Slovak law. Any dispute between you and Work in Field is governed in all respects by Slovak law. Please note that these Terms of Service form only a part of your contract with Work in Field. Please ensure that you review also Privacy Policy and Payment Terms carefully.


(Last Updated: November 2, 2018)

This Privacy Policy outlines our guidelines for the information Work in Field collects when You interact with Service, such as when You visit our Websites, when You use the Service offered by Work in Field, when You subscribe to our newsletter or when You contact our Customer Support or provide Feedback. By using the Work in Field Service, You accept all the terms and conditions of this Privacy Policy. If You do not agree with the terms and conditions of this Privacy Policy we request that You immediately cease using and accessing the Services.

What Information We Collect

Work in Field collects and uses your information to deliver the Services you have requested. All of the different information described below are collectively referred to as “Information”. We may collect and store the following information when running the Service:

(A) Information related to your account such as your username, email address, name, avatar (collectively “Personal information“)
(B) Your billing information our partners need to process your payment together with billing transaction log
(C) Log data from your browser and mobile device and your activity using the Service to such as the type of device or browser you are using, type of operating system, IP address
(D) Cookies to identify your computer, mobile device and to evaluate how our Services are used and to provide continuous improvement to our Services
(E) Mobile device status information such as GPS signal, battery, Internet connectivity
(F) If you enable location service on your mobile device we collect location data from your device, including latitude and longitude, speed and heading (collectively, “Location Information”).

We may also use Personal Information to resolve disputes, collect fees, and troubleshoot problems or to prevent potentially prohibited or illegal activities, and enforce our Terms.

How We Use the Information

We don’t use collected Information for any purpose other than to make sure it is available to you when you use the Service. Work in Field does not sell, rent or lease its customer lists to third parties. We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Service.

Data Storage and Transfer

As the Work in Field Service is available worldwide, it may be necessary to transfer your information internationally. When you synchronize your computing device with the Service, the Information that is created on your device by Work in Field Service will be generally transferred and processed by Microsoft Azure cloud-servers, which are generally located in the Europe.

Our Disclosure of Your Information

We may disclose Personal Information to respond to legal requirements, to enforce our policies, to respond to claims that a listing or other content violates the rights of others, or to protect anyone’s rights, property, or safety. Such Personal Information will be disclosed in accordance with applicable laws and regulations.

Safeguarding Information

We recognize our responsibility to protect the Personal Information You entrust to us. We take administrative, technical and physical measures to safeguard Your Personal Information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. However We cannot fully eliminate security risks associated with Personal Information and Work in Field cannot be held liable for any unauthorized access or use of the data You have supplied to us.

Other Contract Terms

Please note that these Privacy Policy form only a part of your contract with Work in Field. Please ensure that you review Terms of Service and Payment Terms carefully.


(Last Updated: May 30, 2022)

These “Payment Terms” apply whenever you elect to purchase a subscription plan from us. By purchasing a subscription from Work in Field, you agree to be legally bound by these Payment Terms. We might periodically amend this policy for any reason. By “Server” we mean all online cloud-based Web features available to you after successful Account registration/login.

Plans and Billing

The Server license is made available on pay-as-you go basis and is available to you from the date you elect to buy a subscription plan (“Plan”). All Plans are prepaid for the period selected (monthly or annual) and renew automatically until you cancel or Work in Field terminates it. If you purchase a Plan you agree and authorize Work in Field or its third party payment providers to charge your credit card monthly or yearly, for all applicable fees, on the date you purchase the Plan, subject to the procedures and rules contained in these Payment Terms. If your Plan began on a day not contained in a subsequent month (e.g., your service began on January 30, and there is no February 30), we will process your payment on the last day of such month. You agree that we have permission to share with third party financial institutions and payment processing firms your billing and payment information for the purpose of processing payment. You must keep all billing information accurate.

Free Trail

Free trial – The first 30 days after you register your Server account are absolutely free and you may cancel at any time. During trial you can also invite Team members to use the Service for free. If you, by the end of trial did not to subscribed to any paid-premium Plan, we will automatically switch you to FREE plan. You will lose access to selected Premium features and you will not be able to access your data on the Server anymore. We strongly advise that you sync, print or export your trip records data prior end of your trial. If you decide to buy any subscription plan we will immediately enable all premium features. You can change subscription billing periods during your free trial. After trial period, it will not be possible to switch from the Annual subscription plan to monthly subscription until Annual subscription plan renewal date takes place.

Money Back Guarantee

30 Days 100 % Money Back Guarantee – If you decide to buy any Plan we give you 30 days from the date of purchase to cancel your subscription and we give you 100 % refund. After this period we will not be able to refund should you decide to cancel your Plan.


The fees applicable for Plans (“Fees”) excludes all taxes and charges, unless stated otherwise. You’re responsible for any taxes and for all other charges (for example, data charges and currency exchange settlements).

We may change the Fee of any Plan. We will send advance notice of these changes by email to the address in your account information. These changes would apply after the expiration of your then current billing cycle of your selected Plan. If you do not agree to pay the new price or other applicable charges, you may elect to cancel your Plan before Fee changes take effect.

You will pay the Fees in the currency Work in Field quoted for your account. We reserves the right to change the quoted currency at any time.

Refunds and Plans Modifications

The Service is available as try before buy, so you can test the Service before buying it and determine that it works correctly and that it solves your needs. We also offer a 30 days 100% money back guarantee after you purchase the subscription Plan. After this period we will not be able to refund any portion of the subscription Plan Fee.

If you are changing number of users going from annual to monthly Plan and it’s past our 30-day 100% money back guarantee period, we won’t be able to refund any portion of the annual subscription fee.

If you are going from monthly to annual Plan the adjusted Fee will kick in immediately. If you are downgrading the number of monthly Server License Plans your adjusted Fee will kick in when your next monthly billing cycle begins. If you are increasing the number of Monthly Server License Plans your adjusted Fee will kick in immediately.

If you are downgrading the number of Annual Server License Plans the adjusted Fee will kick in after your year has completed. We will not be able to refund any portion of the subscription Fee.

If you are increasing the number of Annual Server License Plans your adjusted Fee will kick immediately.

Overdue Payment

If a charge to your Plan is declined, we may make additional attempts to process the payment. If payment continues to fail, we will display a Billing Issue message to you and your Team members and we may attempt to notify you by email.

If you have an outstanding balance for more than 7 days, we deactivate your and your Team members accounts and they will not be able to access and use the server.


You may cancel your Plan at any time, and cancellation will be effective immediately and it takes effect on your next billing cycle. For example, you chose a monthly subscription Plan on May 1 and your credit card is charged a Fee. On May 16, you decide to cancel. No further charges will be made to your credit card, but you will not receive a refund for the period of December 17 through May 31. This cancellation policy applies whether you’ve chosen a monthly or annual subscription plan.

We may cancel your subscription Plan and revoke access to your Service if any fee is not paid in a timely manner or if Work in Field is unable to process your transaction using the credit card information provided, or when we stop providing our services due to bankruptcy or other reasons.

Other Contract Terms

Please note that these Payment Terms form only a part of your contract with Work in Field. Each subscription Plan is also governed by our Terms of Service and our Privacy Policy. Please ensure that you review these carefully.